Terms of Service

Last Updated: 01 April 2024

Welcome to BrandAlert.ai! We provide competitive analysis software as a service (SaaS) that gathers insights by reading newsletters and email marketing from your competitors. By using our services, you agree to the following terms and conditions (the "Terms of Service" or "ToS"). Please read them carefully.

1. Acceptance of Terms

By accessing or using BrandAlert.ai, you affirm that you are of legal age to enter into these Terms of Service, and you accept and are bound by these terms. If you do not agree to these terms, please do not use our services.

2. Service Description

BrandAlert.ai offers a platform to subscribe to your competitors' newsletters, analyze newsletter content with AI, gather statistics on sending patterns and seasonal activity, and display a dashboard of key insights. Our services use Google Analytics for traffic analysis and Amazon Web Services (AWS) for data storage.

3. User Accounts

To access certain features of BrandAlert.ai, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4. Privacy

Our Privacy Policy explains how we treat your personal data and protect your privacy when you use our services. By using BrandAlert.ai, you agree that we can use such data in accordance with our privacy policy.

5. Modifications to the Service and Prices

BrandAlert.ai reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. We also reserve the right to change the pricing for our services. Any change in pricing will be communicated to you in advance, and you will have the opportunity to cancel your subscription before the new pricing takes effect.

6. Cancellation and Termination

You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time through the account management page. If you cancel the Service before the end of your current paid-up month, your cancellation will take effect immediately, and you will not be charged again.

7. Use of Data

You grant us the right to use the data generated in connection with your use of the Service (excluding personal information) for purposes of operating, improving, and providing our services, including for fraud prevention, data analysis, and research.

8. Google Analytics and AWS

Our services utilize Google Analytics for traffic analysis and Amazon Web Services (AWS) for data storage. You acknowledge that Google Analytics and AWS have their own terms of service and privacy policies, and you agree to comply with those terms and policies.

9. Intellectual Property

All rights in and to the service and its components, including software, databases, reports, and the BrandAlert.ai brand, are the exclusive property of BrandAlert.ai or its licensors.

10. Limitation of Liability

In no event will BrandAlert.ai, its affiliates, officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including damages for loss of profits, goodwill, use, or data or other intangible losses, related to, in connection with, or otherwise resulting from any use of the service.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom, without giving effect to any principles of conflicts of law.

12. Changes to Terms of Service

We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms of Service, please contact us at support@brandalert.ai.